Replacement Parts Support

A DIY miniature kit includes many tiny pieces, and we understand that sometimes a small part may be missing, damaged, or misplaced during assembly. DIYSLAND offers replacement parts support to help you continue your project with less stress.

What We Can Help With

We may be able to help if:

• A part is missing from your kit
• A piece arrived damaged
• A fragile part broke during assembly
• You need help identifying a specific piece
• You are unsure how to continue a step in the instructions

How to Request a Replacement Part

Please email us at support@diysland.com and include:

• Your order number
• The product name
• A clear photo of the instruction step or part number
• A photo of the damaged piece, if applicable
• A short description of what you need

The more detail you provide, the faster we can help identify the correct part.

Before You Contact Us

Many DIY kits include small extra pieces in the package. Before requesting a replacement, please check:

• The small accessory bags
• The wooden sheets after removing pieces
• The instruction manual part list
• The packaging corners and inner wrapping

Tiny parts can sometimes hide inside the packaging.

Please Note

Replacement availability may vary depending on the product and supplier stock. We will always do our best to help, but some rare or discontinued parts may take longer to source.

We’re Here to Help You Finish Your Tiny World

Your kit is meant to become a warm, finished miniature world you can enjoy and display. If something goes wrong during assembly, please reach out — we will do our best to support your handmade moment.