Shipping & Delivery
At DIYSLAND, every tiny world is carefully prepared before it begins its journey to you. We know how exciting it is to wait for a new DIY miniature kit, so we aim to keep the process clear, simple, and reassuring from the moment you place your order.
Free Worldwide Shipping
We offer free standard shipping on all orders.
Your order may ship from one of our partnered warehouses depending on product availability, destination, and the fastest available route. If you order more than one item, your items may arrive in separate packages.
What to Expect After You Order
1. Order Confirmed
After your order is placed, you will receive an order confirmation email with your order details.
2. Carefully Prepared
Your DIY kit will be prepared and checked before shipment. Most orders are processed within 2–5 business days. During holidays, sales seasons, or high-demand periods, processing may take a little longer.
3. Tracking Number Sent
Once your order ships, you will receive a shipping confirmation email with tracking information. Tracking may take a little time to update after the package first enters the carrier system.
4. Delivered to Your Door
Estimated delivery time is usually 5–13 business days for the United States and 8–20 business days for international orders, depending on your location and local carrier conditions.
5. Start Building Your Tiny World
Once your kit arrives, it is time to enjoy a peaceful creative moment and begin bringing your miniature world to life.
Why Items May Arrive Separately
If you order multiple items, they may ship separately depending on warehouse availability and shipping speed. This helps us get each item to you as quickly as possible instead of holding your entire order until every item is ready.
Customs, Duties & Taxes
Orders may be subject to customs fees, import duties, VAT, or local taxes depending on your country or region. These charges are determined by your local customs office and are the customer’s responsibility.
If Your Package Is Delayed
Occasional delays may happen due to customs, carrier processing, weather, holidays, or local delivery conditions. If your tracking has not updated for several days, please contact us at support@diysland.com and we will do our best to help.